Q4Cloud Computing
Question
2 marks
Define Software as a Service (SaaS).
Answer
Software as a Service (SaaS) is a cloud model where software applications are hosted by a provider and made available to customers over a network.
Users do not manage the infrastructure or platform, they just use the application, usually via a web browser. The provider handles installation, patching, scaling, and maintenance, while the consumer pays a subscription fee. Common examples include Gmail, Google Docs, Salesforce, and Microsoft Office 365.